Cookie Policy

1 What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.

They help websites remember information about your visit, such as your preferences, shopping cart contents and login sessions.

Cookies may also help website owners understand visitor behaviour and improve website performance.

2 Why We Use Cookies

GRELIZA ENTERPRISES may use cookies for the following purposes:

• To ensure our website operates correctly.
• To remember products added to your shopping cart.
• To support secure customer login and checkout processes.
• To remember your website preferences.
• To improve website speed, functionality and user experience.
• To understand how visitors use our website, where analytics are enabled.
• To measure the performance of marketing campaigns, where advertising tools are enabled.

3 Types of Cookies We May Use

Our website may use different categories of cookies depending on the services and features enabled on the website.

4 First-Party and Third-Party Cookies

Cookies may be placed by our website or by third-party services integrated into our website.

• First-party cookies: These are placed directly by the GRELIZA ENTERPRISES website and help support website operations and shopping features.
• Third-party cookies: These may be placed by external services such as analytics providers, advertising platforms, payment-related services or other integrated website tools.

Third-party services may process information in accordance with their own privacy policies and applicable data protection requirements.

5 Session and Persistent Cookies

We may use two main types of cookies based on how long they remain on your device.

• Session cookies: These are temporary cookies that are generally deleted when you close your browser.
• Persistent cookies: These remain on your device for a defined period or until you delete them. They may remember your preferences between visits.

6 Cookies and Our Online Shop

Our online shop may use cookies to support shopping and checkout functionality.

These may help to:

• Remember products you add to your shopping cart.
• Maintain your shopping session as you browse different pages.
• Support customer account login.
• Help maintain the checkout process.
• Remember relevant website preferences.

Disabling certain essential cookies may affect the ability to use some shopping features or complete an online order.

7 Cookie Consent and YesCookie Plugin

Our website uses the YesCookie cookie consent plugin to provide visitors with information about cookies and manage their cookie preferences.

Through the available cookie consent interface, visitors can manage their preferences for optional cookie categories supported by the website.

Depending on the available settings, you may be able to:

• Accept all cookies.
• Reject optional cookies.
• Choose which optional cookie categories to allow.
• Review or change your cookie preferences.

Essential cookies required for basic website operations may remain active where necessary.

Where consent is the applicable lawful basis, optional cookies that process personal information should not be activated before the required consent is obtained.

8 How to Manage or Disable Cookies

You can manage your cookie preferences using the cookie settings or preference centre provided by our YesCookie plugin.

You can also control cookies through your internet browser settings.

Most browsers allow you to:

• View cookies stored on your device.
• Delete existing cookies.
• Block cookies from selected websites.
• Block all or certain types of cookies.
• Receive notifications when cookies are being used.

Please note that blocking essential cookies may affect some website functions, including shopping cart and checkout services.

9 Personal Information and Cookies

Some cookies and similar technologies may collect information such as IP addresses, device identifiers, browsing activity and other online identifiers.

Where such information identifies or can reasonably identify an individual, it may constitute personal data under the Kenya Data Protection Act, 2019.

We handle personal information collected through cookies in accordance with our Privacy Policy and applicable Kenyan data protection requirements.

For more information, please read our Privacy Policy .

10 Data Retention and Cookie Duration

Cookies may remain on your device for different periods depending on their purpose and configuration.

Session cookies generally expire when you close your browser, while persistent cookies remain until their specified expiration date or until you delete them.

We aim to ensure that information collected through cookies is retained only for as long as necessary for its intended purpose or as required by applicable law.

11 International Data Transfers

Some third-party services integrated into our website may process cookie-related information using servers located outside Kenya.

Where personal information is transferred outside Kenya, we will take appropriate steps to comply with applicable requirements of the Kenya Data Protection Act, 2019.

12 Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, cookie technologies, third-party services or applicable laws.

Any updates will be published on this page together with the revised update date.

We encourage visitors to review this policy periodically.

13 Contact Us

If you have questions about our use of cookies, privacy practices or how to manage your cookie preferences, please contact GRELIZA ENTERPRISES.

Business: GRELIZA ENTERPRISES

Phone: +254 700 299 009

Email: admin@grelizaenterprise.co.ke

Address:
Junction Trade Center, Second Floor, Shop 217, Nairobi, Kenya.